What is floating

Frequently asked questions

New to floating? You’re in good company. Here’s everything people ask us before, during and after their first hour of nothing.

Most popular

The questions almost everyone asks first.

01What is Epsom salt? Is it good for my skin?

Epsom salt is rich in magnesium and has been used therapeutically for centuries. Far from drying you out, it tends to leave skin noticeably soft, and many floaters with eczema or psoriasis find it soothing.

02Are there any side-effects?
03What happens if I fall asleep?
04How is hygiene maintained?
05Can I share my floats?
06How often should I float?
07Do you have a referral scheme?
08I'm claustrophobic. Can I float?
09Do I float naked?
10How do I redeem a gift card?
11How long do the benefits last?
12What does it mean to be a Floatworks Member?
13Do you have parking at Angel?
14Do you offer a student discount?
15Do you offer an NHS discount?
16How do I join the loyalty programme?

About floating

What floating is, how it works and what to expect.

01Do I need to bring anything?
02What's the longest I can float for?
03What's the best time of day to float?
04Can I float overnight?
05Do you offer sessions shorter than an hour?
06Will the salt dry out or damage my hair?
07How do you keep the temperature right?
08How is floating different to sensory deprivation tanks?
09Is there any real science behind floating?
10What can I expect from my first float?
11Is the third float really the best?
12How much salt is in each pod?
13Can I buy a pod for my home?

Red Light Therapy Massage Pods

Everything about our Red Light Therapy Massage Pod sessions.

01Should I use the Massage Pod before or after floating?
02How long is a session?
03Can I use it with wet hair?
04Can I customise my session?
05What should I wear?
06Is tea included afterwards?

Bookings & payments

Booking, rescheduling, validity and payment questions.

01What's the easiest way to book?
02How long are floats valid for?
03What happens if my floats expire?
04What's your cancellation policy?
05Why do you need my email and mobile?
06Can I use a Mindbody login from another business?
07How are my card details secured?
08How do I book a longer float?
09I can't see my preferred time — is there a waitlist?
10Why didn't I get a booking confirmation?
11Can I get a physical gift card?
12Do you take group bookings?
13What if I don't show up?
14Can I book a recurring appointment?
15How do I book multiple sessions?
16Can I choose my own room?

Memberships

How memberships work, what they include and how to manage yours.

01Do you offer corporate wellness packages?
02Can I freeze my membership?
03Is the monthly direct debit all I pay?
04How do I access partner offers?
05What is the Members Rewards Programme?
06Why hasn't my payment been taken yet?
07How do I buy extra floats at my member rate?
08Can I share my membership?
09How do friends get my member rate?
10Is there a minimum commitment?
11Can I use my membership at any studio?
12Can I set up a direct debit for two or more floats a month?
13Can I choose my membership start date?

About Floatworks

Our pods, our apps and getting in touch.

01What kind of tanks do you use?
02Can I buy one of the t-shirts your staff wear?
03I have a press enquiry — who do I contact?
04Can I share feedback?
05I'd love my company to partner with Floatworks
06Where can I download the app?

Health, comfort & safety

Who can float, health conditions and staying comfortable.

01Should I tell you about my health condition?
02Is there any risk of drowning?
03I'm pregnant — can I float?
04Can I float while menstruating?
05I'm disabled — can I float?
06Is there a minimum age?
07Can I float with eczema?
08How do I avoid salt in my ears?
09Will floating dehydrate me?
10I just shaved — can I float?
11Can I take drugs and float?
12Can I drink alcohol and float?
13Can I float with high or low blood pressure?
14What if I'm deemed unfit to float?
15Can I float if I'm really big?
16Are there weight restrictions?
17Can I float with a new tattoo?
18Do you use chemicals in the pods?
19Can I float with a cut or scrape?
20Can I float with epilepsy?
21Any advice for sensitive skin in delicate areas?

Preparing to float

Simple ways to get the most from your session.

01Do I need to prepare in any way?
02When should I arrive — and what if I'm late?
03Should I eat before floating?
04I've just dyed my hair — can I float?
05Can I drink coffee before floating?
06Do I have to take my contact lenses out?
07Why do I need to shower first?
08Should I remove my jewellery?
09Should I take my make-up off?

In the pod

Lids, lights, music — and what to actually do in there.

01Can I float with a friend?
02What if I can't switch off?
03What should I do in the pod? Will I get bored?
04Can I wear a cap to keep my hair dry?
05What if I get salt in my eye?
06Can I keep the lid open?
07Can I keep the light on?
08Can I have music throughout?
09Can I play my own music?
10Do you offer guided meditations in the pod?
11Do I have to use earplugs?
Still curious?

Go deeper into the science of floating

Read our full explainer on what floating is and how it works — or skip straight to experiencing it yourself.